Customer service is the worst ever!.
Samen kamen nach 8 Tagen an. Ich hatte denen aber aus Versehen zuviel Geld überwiesen, weil deren webpage auf US Dollar und nicht Euro eingestellt ist. Ich hatte es nach ein paar Tagen bemerkt und sie um ein Refund oder Gutschein für die nächste Bestellung gebeten. Ich wurde ignoriert. Als ich allerdings die Samen gerade online bestellt hatte, haben sie sich sofort bei mir gemeldet und mich gebeten, das Geld zu überweisen. Obsolut unprofessionell und ich bestelle bei denen ganz sicher nicht mehr.
On a scale between 0 und 10 points, based on 69 user reviews.
guest United States, January 2021
i dont like that pople are not fear and thay say this is not good seeds, cose it is.
My first order never arrived.
Repeated messages to customer support and all I received were delay tactics. One response said wait 30 business days, the next said give it a few more weeks due to covid international shipping delays.
After that, they resent my order and 2 of the 5 seeds were crushed due to their shitty packing. When sending them a message they replied we will get you back on your next order but you should still receive your first order that never arrived.
Like the other reviews have stated, do not order from high supplies they are not reputable, stand by their product, or have good customer service.
10/10 germenates in 24h.. all was small but strong.. bether than a lot of other “good“ seed banks.
2.3 Shipping time
Shipping time is dependent upon not only on our mail service, but of course also on the service in your country, therefore we can only give an approx shipping time which we know from experience.
You have the obligation to determine whether the delivered products meet the agreement. If this is not the case, you should inform High-supplies.com as soon as possible (at least within fourteen (14) days after delivery), in writing and/or by email.
7.1 If it is established that the products do not meet the agreement, High-supplies.com can either choose to replace the products and/or refund the invoice value.
7.2 If you have a product for any reason you do not wish to take, the customer has the right to return the product(s) within seven (14) working days after delivery date. Returns are only accepted if the packaging of the product is undamaged. It also applies that the costs for returns are at the customers expense.
4. Limitation of Liability
IN NO EVENT SHALL THE STORE OWNERS, ITS PARENT, SUBSIDIARIES, OR AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, OR AGENTS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR INDIRECT DAMAGES (INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, USE, OR PROFITS,1), HOWEVER CAUSED, WHETHER FOR BREACH OF CONTRACT, NEGLIGENCE, OR OTHERWISE, AND WHETHER OR NOT THIS COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. YOU AGREE THAT THE COMPANY PARTIES MAXIMUM LIABILITY ARISING FROM ANY PRODUCT SOLD SHALL NOT EXCEED THE PRICE OF SUCH PRODUCT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTIONS LAW IS APPLICABLE TO THIS AGREEMENT.
2.2 Confiscated packages
Due to very strict regulations in some countries, we can not guarantee that customs will not confiscate your order.
Please note that we do not take responsibility for orders confiscated by customs.
2.2.1 You personally take full responsibility for the product(s) you purchase.
When shipping to European countries and outside, the most order will go through the customs.
Importing cannabis seeds can be illegal in some countries or part of countries, High-Supplies.com accepts no responsibility as to verifying the legitimacy of the order before accepting it.
We will not reimburse you should any products be kept or destroyed by local authorities.
Delicious Holding BV
5250 AA Vlijmen
I was thinking about buying from http://www.high-supplies.com/catalog/pure-power-plant-p-62.html but I don’t know if it is a legitamate site has anyone bought from there they have some PPP on sale for a good price so I was wondering.
heard you need to be referred to b able to buy. know what that’s about? don’t want to give my bank account info.
sorry but not understanding your post, are you looking for a referral?
the OP is near 5 years old and that was his one and only post, I think we could consider this thread as dead as a door nail
sounds shady to me, nobody gets my personal banking info
many people use amazon.com for growing supplies